Nintendo's Joy-Con controllers have been a popular feature of the company's Switch console since its release in 2017. However, users have reported a frustrating issue with the controllers known as "Joy-Con drift." This occurs when the thumbsticks on the controllers register movement even when they're not being touched, leading to in-game character movements or camera angles that the user didn't intend.
Having greasy thumbsticks on your Nintendo Switch Joy-Cons is a huge annoyance. It makes the sticks slippery, denying any semblance of control over your character or game. The issue led to a class-action lawsuit against Nintendo in the US, and the company responded by offering free repairs to affected customers.
Nintendo has expanded its free unlimited repair service for drifting Joy-Cons to the European Economic Area (EEA), UK, and Switzerland 'until further notice.' The company faced criticism for limiting its free repair service to US customers initially, but has since extended it to other regions.
Nintendo has agreed to offer free lifetime repairs of Nintendo Switch controllers experiencing the dreaded 'Joy-Con drift' to consumers. This repair service was previously only offered for a limited time, but the company has now made it a permanent policy.
Policy change extends free Joy-Con drift repairs to new territories - Updated with Nintendo UK's official statement at the... The company has also updated its official statement on the issue, stating that it will repair all Joy-Con controllers suffering from drift in the EEA and UK, even if they're out of warranty.
Nintendo has announced that it will repair all Joy-Con controllers suffering from Joy-Con drift in the EEA and UK, even if they're out of warranty. This is a significant move for the company, as it shows that it takes the issue seriously and is committed to fixing it for its customers.
Nintendo has started offering free repairs on Joy-Cons with stick drift in the UK, Switzerland, and the European Economic Area. This means that customers in these regions can now send their Joy-Con controllers in for repairs, even if they're out of warranty.
The Nintendo Switch is going strong after more than six years on the market and welcomes one of 2023's biggest games, The Legend Of Zelda:... While the Joy-Con drift issue has been a frustration for some users, the overall success of the Switch console has been undeniable. The addition of highly anticipated games like The Legend of Zelda: Breath of the Wild 2 only adds to its appeal.
UPDATE 4/4/23: UK consumer rights group Which? has called on Nintendo to go further in its attempts to compensate custo… While Nintendo's repair policy expansion is a step in the right direction, some consumer rights groups are still pushing for more. UK-based group Which? has called on the company to offer compensation to affected customers, rather than just repairs.
With the launch of the Nintendo Switch 2 edging closer, the question of whether this new console would support older Joy-Cons arises. As Nintendo continues to address the Joy-Con drift issue, users are wondering if their existing controllers will be compatible with the upcoming Switch 2.
